Customer Stories

North America · Party & event company

A first import.
A route that worked.

Custom 110V equipment and freight support shaped around the customer's destination.

After seeing our video, the owner of a party and event company visited us in China. It was his first time buying from China, and he did not have a freight forwarder. The equipment was made to the requested 110V specification.

Finding a delivery route became the biggest challenge. Several forwarders were unwilling to handle the shipment because of the customs-clearance difficulties. One proposed route cleared through the United States, then sent the goods more than 2,300 km onward. The shipment had already been held for over half a month.

Boxes of stage-effects equipment loaded into a freight truck
Shipment arranged for the customer's destination

How we helped

We kept looking for a better-fit option.

We compared options with dozens of freight companies, visited shortlisted companies at their operating locations, and checked the route, cost and delivery arrangements before selecting a suitable forwarder.

We then coordinated shipment from the factory to the customer, helping resolve the freight and customs difficulties. That first order became the start of a long-term partnership, and the customer continues to place his trust in HUILIAN FX.

Custom 110V equipment packed in cartons for the first order
Configured for the customer's requirements

The equipment was prepared to the requested 110V specification.

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